Our business takes quality and customer service seriously. As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:

  1. Perform high-quality diagnostic and repair services at a fair price, using quality NAPA parts.
  2. Employ ASE-certified technicians in all areas of work performed.
  3. Be dedicated to customer satisfaction.
  4. Exercise reasonable care for the customer´s property while it is in the shop´s posession.
  5. Provide a system for fair settlement of customer complaints, should they occur.
  6. Maintain the highest standards of the automotive service profession.
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Northwest Auto Center, Auto Repair & Service, Bellevue, WA