I had a 930am appointment for an oil change. The front desk was super helpful. They took my car and the oil I had provided and told me that it would take about an hr to get out of there. I just waited around in their front office as they took my car in. It took a little longer than expected, maybe like 10-15 min extra, but that's no biggie. Charged me 20 for labor + 14 for oil filter, I was out in under $40! great deal! Hu Mingyu